Privacy Policy

Effective Date: 25 December 2025
Last Updated: 25 December 2025

1. Introduction

Specialised Steering CC ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website specialisedsteering.com.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide to us when you:

• Submit contact forms or repair requests
• Submit component sourcing enquiries
• Communicate with us via email or phone

This information may include:

• Name and contact information (email, phone number)
• Company or organization name
• Details about your repair or component requirements
• Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address
• Browser type and version
• Pages visited and time spent on pages
• Referring website addresses
• Device information

3. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide customer service
• Process and fulfill your repair or component requests
• Send you information about our services (with your consent)
• Improve our website and services
• Comply with legal obligations
• Protect against fraudulent or illegal activity

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We may share information with third-party service providers who perform services on our behalf (e.g., email services, hosting providers)
• Legal Requirements: We may disclose information if required by law or in response to valid legal requests
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred

5. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your information is stored securely and retained only for as long as necessary to fulfill the purposes outlined in this policy.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies. For detailed information about our use of cookies, please see our Cookie Policy.

7. Third-Party Services

Our website may use third-party services, including:

• Google Analytics: To analyze website usage and improve our services
• Google reCAPTCHA: To protect against spam and abuse
• Cloudinary: For image hosting and optimization
• Airtable: For storing form submissions and business data

These services have their own privacy policies governing the use of your information.

8. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to processing of your personal information
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided in Section 10.

9. Children's Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Specialised Steering CC
Email: tracy@ssteering.co.za
Phone: +27 67 009 6822
Address: Germiston, Gauteng, South Africa

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Note: For the complete and most current version of our Privacy Policy, please refer to this page. A downloadable PDF version may also be available upon request.